Shipping policy

Shipping Policy

Thank you for your order! We're excited to get your handcrafted candles to you. Please review our shipping policy below:

Processing Time:

  • Orders typically require 2-3 business days for processing. This includes order verification, candle preparation, and packaging.

Shipping Time:

  • After processing, please allow 5-7 business days for your order to arrive.
  • Please note that business days are Monday through Friday, excluding holidays.

Total Delivery Time:

  • The estimated total delivery time is 7-10 business days (2-3 processing days + 5-7 shipping days).

Shipping Information:

  • We ship to most North America Countries/Regions and states within those bounds.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.
  • We are not responsible for delays caused by the shipping carrier.

Important Notes:

  • Please ensure your shipping address is accurate and complete to avoid delays.
  • During peak seasons, processing and shipping times may be slightly longer.

Contact Us:

  • If you have any questions about your order or our shipping policy, please contact us at liliscandleco@gmail.com